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We have a team replying to messages with in 1-2 working days. In the meantime, you can check out our FAQ>> for more information on popular topics.

If we ship by postal mail expect up to 14- 30 working days delivery outside EU. If you haven't received your product, please contact us.
For trackable mail, and courier options you will get an email with tracking code and a link to track you package.
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RETURNS and EXCHANGE - please read more here>>
email: customer@twinkles.net

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